Last updated: 10/20/2025
This Privacy Policy explains how Love Cat & Dog CIC (“we,” “our,” “us”) collects, uses, discloses, and protects personal information from individuals who interact with our website, our voluntary contribution pages, and related services. We are committed to safeguarding your privacy and complying with applicable United Kingdom data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you agree to this Privacy Policy.
Legal Name: Love Cat & Dog CIC
Company Number: 16793142
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: helplovecat.dog@gmail.com
Jurisdiction: United Kingdom
Company Search: Official UK Government Company Register
We operate as a Community Interest Company (CIC) supporting animal welfare initiatives and community-focused projects.
We collect only the data necessary to operate our services securely and transparently. This may include:
Full name, email address, billing address, and other information you voluntarily provide through contribution forms or contact requests.
When you make a voluntary contribution, payment details are collected and processed exclusively by secure third-party payment processors (e.g., PayPal and Stripe).
We do not store full card details or banking information on our servers.
IP address, browser type, device type, pages visited, time spent, and other standard analytics data to help maintain security and improve user experience.
Messages or inquiries you send via forms, email, or support channels.
We process personal information for the following purposes:
To process voluntary contributions securely and provide payment confirmations;
To maintain accurate operational and financial records for legal and compliance purposes;
To communicate with you regarding your support, updates, and reporting (including monthly impact reporting, where applicable);
To improve our website, communications, and supporter experience;
To comply with applicable UK legal obligations and payment processor requirements;
To protect against fraud, abuse, and unauthorized transactions.
We will never sell or rent your personal data.
We process personal data based on one or more legal grounds under UK GDPR:
Consent: when you voluntarily provide data through forms or communications;
Contractual necessity: to process and confirm a contribution transaction or recurring support you request;
Legal obligation: to meet applicable record-keeping and compliance requirements;
Legitimate interests: to operate, secure, and improve our services and communications.
We may share personal information only when necessary and limited to:
Payment processors (e.g., PayPal, Stripe) to complete secure transactions;
Service providers supporting hosting, email delivery, analytics, and security, under confidentiality and data protection terms;
Authorities where required by law or lawful request.
We do not sell, trade, or share your data with third parties for marketing purposes.
We may use service providers located outside the UK. Where international transfers occur, we ensure appropriate safeguards are in place (e.g., standard contractual clauses or equivalent mechanisms), in compliance with UK data protection law.
We retain personal information only as long as necessary to:
Fulfill the purposes described in this policy;
Comply with applicable legal and compliance requirements;
Maintain accurate operational and financial records.
Transaction records may be retained for up to 6 years in line with standard UK record-keeping practices (as applicable).
Under UK GDPR, you have the right to:
Access your personal data;
Correct inaccurate or incomplete data;
Request deletion (subject to legal requirements);
Restrict or object to certain processing;
Withdraw consent (where processing is based on consent);
Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us at helplovecat.dog@gmail.com.
We use cookies and similar technologies to:
Ensure website functionality and security;
Improve user experience;
Analyze traffic and website performance.
You can manage cookie preferences in your browser settings. See our Cookie Policy for details.
We implement appropriate technical and organizational measures to protect personal data against loss, theft, unauthorized access, disclosure, or alteration.
All payment transactions are encrypted and processed through verified providers (PayPal & Stripe). Our website uses SSL encryption.
Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing personal data.
Our services are not directed to individuals under 16. We do not knowingly collect data from minors. If we learn we collected data from a minor without appropriate consent, we will delete it promptly.
We may update this Privacy Policy to reflect legal, operational, or technological changes. Updates will be published on this page with a revised “Last updated” date.
For questions about this Privacy Policy or how we process personal data:
📩 helplovecat.dog@gmail.com
📍 71–75 Shelton Street, London, England, WC2H 9JQ
🇬🇧 United Kingdom
🔗 View Company on UK Government Site
