Thank you for supporting Love Cat & Dog CIC. This page explains how to manage, update, or cancel your monthly voluntary contribution at any time.
If you need assistance, email us anytime: helplovecat.dog@gmail.com
You can cancel monthly support at any time. Once canceled, future charges will stop. Your current month’s contribution may still process depending on timing.
Log in to your PayPal account.
Go to Settings (gear icon).
Open Payments.
Select Automatic payments (or Manage automatic payments).
Find Love Cat & Dog CIC and choose Cancel.
How you manage Stripe subscriptions depends on how your checkout was set up:
If you received a “manage subscription” link by email/receipt, open it and follow the prompts to cancel.
If you cannot find a manage link, email us at helplovecat.dog@gmail.com with:
Your full name
The email used at checkout
Approximate date/time of the last charge
Last 4 digits of the card (if available)
We’ll help you locate the correct management option as quickly as possible.
If you’d like to increase or decrease your monthly amount, there are two common options:
Cancel your current monthly support (steps above).
Start a new monthly contribution with your preferred amount on our website.
PayPal: In the same Automatic payments area, you may be able to view your recurring authorization details.
Stripe: If you have a manage subscription link, you can update the amount there (if enabled in the portal).
If you don’t see an option to change the amount, Option A is the simplest.
Payment method updates happen inside your PayPal account, under your recurring authorization. If PayPal requires a new card/bank, it will prompt you when needed.
If you have a manage subscription link, you can usually update your card there. If you don’t have that link, email helplovecat.dog@gmail.com and we’ll help.
Most unexpected charges happen for one of these reasons:
Monthly support was started and later forgotten
A prior payment authorization remained active
A confirmation email went to a different inbox (or spam)
What to do:
Check PayPal Automatic payments (if you used PayPal).
Search your inbox for your contribution confirmation.
If you need help, email us and we’ll assist.
Please avoid chargebacks when possible. Chargebacks can delay resolution and may restrict payment access for legitimate supporters. We’re happy to help quickly through normal support channels.
Voluntary contributions are generally non-refundable, except for limited cases such as:
Duplicate charge
Incorrect amount entered
Unauthorized transaction
Technical processing error
Please review our Refund Policy for full details, timelines, and requirements.
After each contribution, you typically receive an email confirmation from the payment processor (PayPal or Stripe).
If you didn’t receive it:
Check spam/junk folders
Verify the email used at checkout
Contact us at helplovecat.dog@gmail.com
Monthly support helps fund community-benefit animal welfare activities and partner initiatives. We publish transparency updates, including a monthly impact report (PDF), so supporters can see what progress is being made and how resources are allocated.
If you need help canceling, updating payment details, or locating a transaction, email:
📩 helplovecat.dog@gmail.com
To help us assist faster, include:
Full name
Email used at checkout
Approximate date/time of the most recent charge
Payment method used (PayPal or card)
Voluntary contributions are not charitable donations and are not tax-deductible.
They do not provide ownership, equity, or control in Love Cat & Dog CIC.
