Terms of Service

Last updated: 10/20/2025

Welcome to Love Cat & Dog CIC (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, our services, our voluntary contribution pages, and any related tools or features operated by Love Cat & Dog CIC. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

Love Cat & Dog CIC is a Community Interest Company (CIC) registered in the United Kingdom.

Important: Love Cat & Dog CIC is not a registered charity. Voluntary contributions made through this website are not charitable donations and are not tax-deductible.


1. Company Information

Legal Name: Love Cat & Dog CIC
Company Number: 16793142
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: helplovecat.dog@gmail.com
Jurisdiction: United Kingdom
Company Search: Official UK Government Company Register


2. Purpose of the Organization

Love Cat & Dog CIC operates to support animal welfare and community benefit activities, including (as applicable) partner-led rescue support, rehabilitation support, veterinary assistance, vaccination and food support, education, and awareness initiatives.

Our activities are carried out in line with the CIC framework, including the asset lock and community benefit purpose.


3. Use of Our Services

By using our website and services, you agree to:

  • Provide accurate and complete information when submitting forms or making a voluntary contribution;

  • Not use the website for fraudulent, abusive, or unlawful purposes;

  • Not interfere with the proper functioning of the website or attempt unauthorized access;

  • Comply with applicable laws and regulations in the United Kingdom and your local jurisdiction.

We may suspend or terminate access for violations of these Terms.


4. Voluntary Contributions and Payments

Voluntary contributions made through our website are processed securely by third-party payment processors, including PayPal and Stripe.

  • We do not store full card or banking details on our servers.

  • By making a contribution, you acknowledge that your support is voluntary and helps fund our activities and partner initiatives.

  • Contributions may be allocated across programs and operational needs based on priorities and available capacity, consistent with our published transparency practices.

We may provide informational updates (including monthly impact reporting (PDF)) as part of transparency. These updates do not guarantee any specific outcome in any individual case.


5. No Sale of Unrelated Commercial Goods

We do not sell unrelated commercial products or services through this website. Any voluntary contribution made through our website is intended to support our community benefit activities as described on our site and in our reporting.


6. Refunds and Cancellations

Refunds may be granted in limited circumstances in accordance with our Refund Policy. Please review the Refund Policy before making a contribution.

For recurring monthly support, you can cancel future payments according to the instructions provided at checkout or through the relevant payment processor.


7. Intellectual Property

All content on this website—including text, logos, images, videos, and designs—is the property of Love Cat & Dog CIC or used under license.

You may not reproduce, distribute, or modify any content without prior written permission. Unauthorized use of our branding is prohibited.


8. Data Protection and Privacy

We protect personal data in accordance with UK GDPR and applicable UK data protection laws. Our Privacy Policy explains how we collect, store, and use personal information.

By using our services, you acknowledge and agree to our Privacy Policy.


9. Cookies

We use cookies and similar technologies to improve user experience, analyze traffic, and help maintain site security. See our Cookie Policy for details.


10. Limitation of Liability

To the fullest extent permitted by law, Love Cat & Dog CIC is not liable for indirect, incidental, or consequential damages arising from your use of the website or services.

We provide the website and services “as is” and do not guarantee uninterrupted or error-free operation.

Nothing in these Terms limits liability that cannot be excluded under UK law.


11. Third-Party Links

Our website may include links to third-party platforms or services. We are not responsible for their content or privacy practices. Access is at your own risk.


12. Compliance

We aim to operate in accordance with applicable UK laws and requirements, including (as applicable):

  • Companies Act 2006

  • UK GDPR and Data Protection Act 2018

  • Relevant CIC framework requirements

  • Payment processor policies and user agreements (PayPal, Stripe)


13. Changes to These Terms

We may update these Terms to reflect legal, operational, or organizational changes. Updates will be published on this page with the revised “Last updated” date. Continued use after changes constitutes acceptance.


14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


15. Contact Us

Questions about these Terms:
📩 helplovecat.dog@gmail.com
📍 71–75 Shelton Street, London, England, WC2H 9JQ
🔗 View Company on UK Government Site